Mediation and Conflict Resolution

Research shows that the following areas impact employee motivation and performance (Stein and MHS Staff, 2005):

• Job Happiness
• Compensation
• Work/Life Stress Management
• Organizational Cohesiveness
• Supervisory Leadership
• Diversity and Anger Management
• Organizational Responsiveness

According to psychologist Reuven Bar-On , Employees ability to manage the workplace demands and pressures of the workplace can be highlighted in the following emotional and social intelligence areas:

• Intra-Personal- your ability to be aware of, manage, and express your emotions:
• Inter-Personal- your ability to initiate and maintain relationships with others, your “people skills”,
• Adaptability- your ability to be flexible, solve problems, and be realistic;
• Stress Management- your ability to tolerate stress and control impulses; and
• General Mood –your happiness and optimism (Stein, S.J.,2007).

At Sustain we can help organizations manage conflicts and problem solve variables that contribute to dissatisfaction and combine individual and group interventions that are specific to your work environment.